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How to Fix Exchange PowerShell New-MailboxExportRequest Status Failed Error?

Published By Ashwani Tiwari
Tej Pratap Shukla
Approved By Tej Pratap Shukla
Published On December 31st, 2021
Reading Time 4 Minutes Reading

Summary: In this write-up, we explained the cause which result in New-MailboxExportRequest Status Failed in Exchange Server and provided solution to fix it.

Nowadays technology is updating day by day. Earlier to export EDB mailboxes from Exchange Server to Outlook PST file users have to configure the new machine, windows 7 (32 bit version), office and install Exchange Management Tool. Then, Microsoft introduced new PowerShell cmdlet i.e. “New-MailboxExportRequest” in Exchange Server 2010 sp1 and above version.

This command easily export Exchange database mailboxes to Outlook data file easily. Users can provide many filter in the command such as: include/exclude folder, date range, etc…

For Example:

New-MailboxExportRequest -ContentFilter {(Received -lt '1/1/2020') -and (Received -gt '5/28/2020')} -Mailbox "Testing" -FilePath \\Exch\folder\test.pst

Solution to Fix New-MailboxExportRequest Status Failed

When the Exchange mailbox export command fails then you have to use the Get-MailboxExportRequest cmdlet which display the status of export request – failed, completed or in-progress.

get-mailboxexportrequest command

This command generates the complete report of export request and users can view the Exchange mailboxes status: failed. You can run the cmdlet given below to clear the completed mailbox export request.

Get-MailboxExportRequest -Status Completed | Remove-MailboxExportRequest

status completed

After running this command users may face this issue “Can’t connect to the mailbox database”.


Run the command given below to get information about the mailbox export request:

Get-MailboxExportRequest -status failed | Get-MailboxExportRequestStatistics -IncludeReport | Format-List > \\enter_server_name\sharedfoldername\test.txt

This command generate the report which will be saved at the location provided above. Then, open the report and view the error.


In this log file users will see many errors. In that scenario, the issue is with the content filter of the date.


Users can view the problem the FailureType InvalidContentFilterPermanentException. You will find the filter when you continue seeing the report.

The problem is in the date format, it is not correct. It does not correspond to the time location of the server. To resolve this problem, correct the date and run the export process again. Then, the export request will be successful.

Some Other Reason Of New-MailboxExportRequest Failed Export

  1. Data Storage Space issue
  2. Exchange database isn’t mounted
  3. EDB mailbox is disconnected
  4. Issue/Problem with the Exchange Server
  5. Exchange mailbox data isn’t available

The issue described above interrupts users from exporting the Exchange database mailboxes to the Outlook PST file. Additionally, it requires in-depth knowledge and hands-on experience to export mailbox via Exchange Management Shell. Also, it is time-consuming and a bit complex to use it, especially if you are new to the Exchange environment.

As an alternative solution, users can use trustworthy third-party software i.e. EDB Converter Software which easily export mailbox from dismounted / offline Exchange database file to Outlook data file in a simplified manner.

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With this advanced utility, users can extract mailbox from EDB file Exchange 2016/2013 and export it to PST and other file formats: EML, MBOX, HTML, PDF, MSG. It supports all version of Microsoft Exchange Server (2003 – 2019). Users can load offline private and public EDB file and export to the Outlook PST file simultaneously.

This software provides various advanced features that users can use. If your Exchange Database file is severely corrupted / damaged / unhealthy, you can use the dual scan mode (Quick & Advance scan) of this tool which resolves database corruption Exchange 2010, 2013, 2016 and repair corrupt Exchange mailbox automatically with no data loss.

After conversion, the software auto-generate the export report in CSV file format which save the success and fail count of exported Exchange mailbox data.

Bringing It All Together

Now users have detailed information to fix the New-MailboxExportRequest status failed error by using the solution provided in this write-up. In case if the EDB file is corrupted then you can use the advanced software to remove corruption from the offline/dismounted Exchange database file and export the recover & healthy mailbox to the Outlook PST file in bulk in a hassle-freeway.


By Ashwani Tiwari

I am an Expert Technical Analyst, specialized in assisting users with complex technological challenges. Through my blogs and articles, I offer expert guidance to help tackle these technical issues effectively. My true passion lies in providing valuable insights and simplifying complicated technicalities, enhancing user understanding and confidence.