Solution for “Outlook Cannot Connect to the Outgoing Email Server.”

admin | August 11th, 2017 | MS Outlook

MS Outlook is a flourishing email client application with periodic development and new highlighting features. Outlook Users are sending and receiving emails with the help of Exchange server connectivity as objects in a data model. But while message exchange, users are facing errors and it is necessary to handle the root cause of Outlook connectivity to e-mail server error.

Error Code: 0x80042109 – “Outlook Cannot Connect to the Outgoing Email Server”.


Problem Scenario

While using Outlook for sending a message, it is necessary to connect to a server using a secure RPC or HTTPS connection. When the server connectivity request fails, an error is generated i.e “Outlook Cannot Connect to the Outgoing Email Server”. Usually, in this case, it is preferred to contact to your Server Administrator or Internet Service Provider. But this is not an exact solution.


Reasons Behind Error

Various causes responsible for the occurrence of the error are:

  • Inappropriate Server connection, due to Poor internet service. Wait till the internet connectivity improves.
  • There is a possibility that Outlook account settings are Incorrect.
  • At the time of connectivity, the mail server is temporarily unavailable.
  • At the time of connectivity, the mail server is temporarily unavailable.
  • The last situation can be of corruption i.e when the PST file (that is be shared) is damaged or corrupted.
  • Installation of any highly secured anti-malware that interferes with any System connection.


How to Fix this Error

The error can be solved by various methods in order to fix the problem.

Solution 1: Ensure that email settings are correct

Make sure that outgoing server SMTP option is enabled. You can check and select the option as follows:

  • Select “Account Settings” from “Tool” menu and choose “POP3 account” option.
  • Click on “Change” Button.
  • Here you can check all the account details like name, email address, incoming and outgoing mail server field.
  • Enable “My outgoing server(SMTP) requires authentication” option.
  • From Advance settings, enable “This server requires an encrypted connection(SSL)” followed by “Ok”.

Solution 2: Reinstall Outlook in your system.

Due to improper installation, the “Outlook Cannot Connect to the Outgoing Email Server” error is faced by the user. Therefore after reinstalling the application, try sending the email again. If the process is successful then the error was caused by Outlook Application.

Solution 3: Disable antivirus if installed in the system.

Anti-virus can also affect Outlook activities and to ensure that it is disabled:
Go to task manager ( shortcut key: Ctrl + Alt + Delete) and confirm no Antivirus activities are processing at backend.


Final Words

For troubleshooting “Outlook Cannot Connect to the Outgoing Email Server” error, the user can pursue any of the above methods according to the situation. While, in the case of PST file Corruption, the user can go for PCVITA Outlook Recovery tool. This tool will repair any level of corrupted PST file very efficiently.