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Receiving Multiple Copies of the Same Emails in Outlook | Solved

Published By Mohit Jha
Tej Pratap Shukla
Approved By Tej Pratap Shukla
Published On April 5th, 2022
Reading Time 5 Minutes Reading

Recently, there are many users who reported that they are getting multiple copies of already downloaded emails, re-downloads again in Outlook inbox. And this issue creates a large number of duplicate emails in their Outlook mailbox.

So, if you are one of them who receiving multiple copies of the same emails in outlook and searching for an effective solution, then stop your search process. Because right now you are landed on the right page. Here in this article, we are going to discuss an effective solution on how to resolve the same email receiving issue in Outlook.

But before going toward the solution to fix this first let’s understand the reasons behind of the issue. So in the future, you will not face this issue again.

Why Users Receiving Multiple Copies of the Same Emails in Outlook

As we know that most email clients provide two types of protocol to configure an email account. The first is POP and the second one is IMAP. POP is the primary protocol behind Email communication which is responsible for connecting the remote email server and downloading email messenger to the recipient computer machine.

Also, POP design to delete mail on the server as soon as the user has downloaded it. However, mail client gives the user a facility to save email messages for some period of time on a remote mail service known as Leave a copy on the server.

And if you enable this option in your email client and the mail server Outlook fails to respond during receiving the email messages then the next sync will download the previous emails once again.

How to Resolve Receiving Multiple Copies of the Same Emails in Outlook

Here in this section, we are going to discuss the only available methods to fix the issue so keep reading the write-up to the steps.

#Method 1: Tune the Outlook Settings

There is only one solution available in order to resolve the email re-downloading issue in a different version of Outlook. Like as we said above the problem is primary from mail clients. So, the best resolution to resolve this issue will be to disable the Leave a copy on a server option. And to do this follow the below steps:

1: First, open an Outlook application.

2: Select File > Account settings > Account settings from the File menu.

3: Change your existing POP3 account by selecting it and clicking Change.

4: Select More options and then Advanced.

5: A check box named “Leave a copy of communications on the server” should appear.

6: To disable, check the box. Make a duplicate of the message and save it on the server.

Note: Leave a copy on the server option only to resolve the issue of receiving multiple copies of the same emails in Outlook it will not going to delete or remove the downloaded same emails from your Outlook inbox.

How to Draw-out Same Emails from Outlook

In this section, we are going to discuss two methods that will allow the deletion of unnecessary email messages without affecting the rest of the mailbox data.

How to Remove Redundant Items in Outlook-Manually

Microsoft Outlook has one Clean Up tool that lets you eliminate the duplicate data items from the Outlook PST file. So, to use it in a proper way follow the steps listed below.

1: launch the Microsoft Outlook program on your computer.

2: From the ribbon bar, select the Clean Up tool option.

3: Select the option to Clean Up Folders and Subfolders.

4: From the pop-up box, select Clean Up.

5: Next, select the Setting option to specify the location of the deleted items folder.

6: The Outlook option window will popup once you click on the Setting. To upload the PST file, simply click the Browse button.

7: Next, choose Deleted Items and press the OK button.

8: To eliminate duplicate emails from Outlook’s inbox, use the Clean Up Folder option.

Smart Way to Remove the Redundant Emails from Outlook

Clean up tool is not effective every time mostly when you have a large number of duplicates emails. And also while using the Clean Up tool, sometimes it generates error messages like no message was cleaned up.

Therefore, professionals suggested to try a smart solution that is Outlook Duplicate Items Remover Tool. It is a tool that deletes all the duplicate items from Outlook like email calendars contacts journals notes and tasks in the minimum time span. This software is capable to delete duplicate items from Outlook OST, and BAK files in just a few clicks without any data loss.

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Follow this step-by-step process to remove duplicate items in MS Outlook.

1: Download, install, and run the software.

2: To add files, select Add Files or Add Folder from the File menu.

3: To remove duplicates, choose either Within Folder or Across Folder.

4: Select the file’s destination location by clicking the Change button.

5: From the Select filter and duplicate criteria option, select data objects.

6: Finally, press the next button to begin the procedure, and once the task is completed click on the OK button.



Receiving multiple copies of the same emails in Outlook reason for creating a huge number of duplicate emails in your Outlook program. And if your mailbox is filled with duplicate emails, then maybe your PST files get corrupted. So, it is very important to resolve this issue. Thus in this article, we have discussed the most effective solution on how to resolve the email re-downloading issue in Outlook. As well as we also cover the solution on how to eliminate redundant emails from Outlook if you get some.


By Mohit Jha

Mohit is a Microsoft-certified expert who has assisted thousands of clients with Outlook & Microsoft Office 365 issues. He enjoys writing on email clients as well as data migration. He is always excited about giving troubled readers the most up-to-date knowledge, explanation, and refinements.