{"id":2838,"date":"2021-12-03T06:19:20","date_gmt":"2021-12-03T00:49:20","guid":{"rendered":"https:\/\/www.pcvita.com\/blog\/?p=2838"},"modified":"2024-05-31T14:49:37","modified_gmt":"2024-05-31T09:19:37","slug":"the-set-of-folders-cannot-be-opened-outlook-2016-error-solved","status":"publish","type":"post","link":"https:\/\/www.pcvita.com\/blog\/the-set-of-folders-cannot-be-opened-outlook-2016-error-solved.html","title":{"rendered":"Fix: The Set of Folders Cannot be Opened Outlook 2016 &#8211; Explicit Guide"},"content":{"rendered":"<blockquote>\n<p style=\"text-align: justify;\"><em>\u201cRecently, I have upgraded my PC to Windows 10 and also upgraded to Office 365. Now, whenever I am trying to open my Outlook 2016, it is throwing an error message that says \u2018Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened Outlook 2016\u2019. Even I am unable to open the Outlook application in safe mode to check the add-ons from the previous version. Someone told me that this issue may occur due to Evernote but, I am not getting any problem with Evernote and Office 365. Please help!\u201d<\/em><\/p>\n<\/blockquote>\n<p style=\"text-align: justify;\">Most of the Outlook users encounter \u2018The Set of Folders Cannot Be Opened Outlook 2016 error in Windows 10. Basically, this error message indicates that the Outlook data file that comprises all the information cannot be opened. It is an <a href=\"https:\/\/www.pcvita.com\/blog\/5-outlook-common-errors.html\" target=\"_blank\" rel=\"noopener noreferrer\">unexpected MS Outlook error<\/a> that stops the program from launching. This article explains some simple fixes to resolve this issue along with its causes and symptoms.<\/p>\n<h2>Outlook Error: The Set of Folders Cannot be Opened in Outlook 2016<\/h2>\n<p style=\"text-align: justify;\">At times while clicking on the Outlook icon, an hourglass appears and hangs for a while then, throws an error \u2018<em>Cannot start Microsoft Office Outlook<\/em>\u2019.<\/p>\n<p style=\"text-align: justify;\">The main cause of this issue is corrupted Navigation Pane settings file \u2018profilename.xml\u2019 where \u2018profile-name\u2019 is the name of Outlook profile. The best way to identify that a file is corrupted when its size is zero (0) KB. This error can affect all the versions of MS Outlook from 2003 to 2016, 2019. Also, sometimes this error occurs when Outlook runs in the compatibility mode or if someone utilizes a profile created in the old version of Microsoft Outlook.<\/p>\n<p style=\"text-align: justify;\">In case if the Outlook data file (PST or OST) gets deleted or damaged, it results in incorrect uninstallation and reinstallation of the MS Outlook program. So, no matter what is the reason; the outcome is the same i.e., \u2018<em><a class=\"text-red\" href=\"https:\/\/www.pcvita.com\/blog\/cannot-open-outlook-when-offline.html\" target=\"_blank\" rel=\"noopener noreferrer\">Cannot open Microsoft Outlook<\/a>. Cannot open the Outlook window. The set of folders cannot be opened in Outlook 2016 \/ 2013 \/ 2010 \/ 2007 \/ 2003 \/ 2002\/ 2000 etc\u2019 error<\/em>. This error can occur in different wording in different versions of Outlook:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2839\" src=\"https:\/\/www.pcvita.com\/blog\/wp-content\/uploads\/2019\/02\/11.png\" alt=\"The Set of Folders Cannot be Opened Outlook 2016\" width=\"407\" height=\"152\" \/><\/p>\n<div class=\"alert alert-warning\">\n<ul>\n<li><strong>Outlook 2007:<\/strong> &#8220;<em>Cannot open default e-mail folders. The information stored could not be opened.<\/em>&#8220;<\/li>\n<li><strong>Outlook 2003: <\/strong>&#8220;<em>Cannot start MS Office Outlook. Unable to open the Outlook window. Invalid XML, the view cannot be loaded.<\/em>&#8220;<\/li>\n<\/ul>\n<\/div>\n<h2 class=\"heading-style\">Techniques to Fix The Set of Folders Cannot be Opened Outlook 2016 Error<\/h2>\n<p style=\"text-align: justify;\">Either if there is a network issue or the Exchange server is at its downtime for maintenance, first need to check your network connection and the access to the mailbox server. If everything is fine there then, proceed with the solutions mentioned below.<\/p>\n<div class=\"alert alert-success\">\n<p style=\"text-align: justify;\"><strong>Important Note:<\/strong> Instead of the Manual solution Inbox Repair tool, one can use <strong>Outlook 2016 Repair Tool<\/strong> to <a class=\"text-red\" href=\"https:\/\/www.pcvita.com\/outlook-pst-repair.html\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>repair corrupt Outlook PST file<\/strong><\/a> in MS Outlook 2016, 2019, and below versions. The most important factor is, the utility fix PST file issues and recover missing data items from it without data loss. It provides a 100% guarantee in data integrity and safety.<\/p>\n<p class=\"text-center mr-2\"><a class=\"btn btn-success btn-lg btn-md-block text-white\" href=\"https:\/\/systoolskart.com\/download\/SYS0O0R8S\/18\">Download Now<\/a> <a class=\"btn btn-lg btn-md-block text-white\" style=\"background: #ff6800; color: #fff !important;\" href=\"https:\/\/systoolskart.com\/buy\/SYS0O0R8S\/18\" target=\"_blank\" rel=\"noopener noreferrer\" data-darkreader-inline-bgimage=\"\" data-darkreader-inline-bgcolor=\"\" data-darkreader-inline-color=\"\">Purchase Now<\/a><\/p>\n<\/div>\n<h3>Technique 1: Using Scanpst.exe to Open Outlook<\/h3>\n<p style=\"text-align: justify;\">Corruption in Outlook PST is one of the main reasons for this error prompt. One can repair a corrupted PST file easily using <strong>Scanpst.exe<\/strong>, which is an in-built repair utility offered by Microsoft. But keep in mind that sometimes <a href=\"https:\/\/www.pcvita.com\/blog\/scanpst-does-not-recognize-pst-file.html\" target=\"_blank\" rel=\"noopener\">Scanpst.exe does not recognize the PST file<\/a> Follow the steps below to resolve the \u2018the set of folders cannot be opened in Outlook 2016\u2019 issue:<\/p>\n<div class=\"alert alert-info\">\n<p style=\"text-align: justify;\"><strong>Note:<\/strong> You can find the Scanpst.exe in the following locations:<\/p>\n<ul>\n<li><strong>For Outlook 2016 \/ 2019<\/strong><\/li>\n<li><strong>In x64 Office \u2013<\/strong> <i>C:\\Program Files \\Microsoft Office\\root\\Office16<\/i><\/li>\n<li><strong>In x86 Office \u2013<\/strong> <i>C:\\Program Files (x86)\\Microsoft Office\\root\\Office16<\/i><\/li>\n<\/ul>\n<\/div>\n<ol>\n<li>First of all, close <strong>outlook.exe<\/strong> and all other tasks that are using PST<\/li>\n<li>Then, run the <strong>Scanpst.exe<\/strong> tool and click on <strong>Browse<\/strong> to add the corrupted PST file<\/li>\n<li>Default Location of PST: <strong><em>C:\\Documents and Settings\\%username%\\Local Settings\\Application Data\\Microsoft\\Outlook\\<\/em><\/strong><\/li>\n<li>Eventually, hit the <strong>Start<\/strong> button<\/li>\n<\/ol>\n<h3>Technique 2: Create A New Outlook Profile<\/h3>\n<ol>\n<li>First, open <strong>Control Panel<\/strong> on your local machine<\/li>\n<li>Here, click on <strong>User Accounts &gt;&gt; Mail<\/strong><\/li>\n<li>Next, click on the<strong> Show Profiles<\/strong> button and <strong>select the Outlook profile<\/strong>. Click <strong>Remove<\/strong><\/li>\n<li>Now, in the <strong>Mail Profiles wizard<\/strong>, hit the <strong>Add<\/strong> button and <strong>enter a name for the new Outlook profile<\/strong>. Click<strong> OK<\/strong> to apply the changes<\/li>\n<li>Select the <strong>Auto Account Setup\/ Manual Setup<\/strong> option and follow the instructions to complete the procedure<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">After creating a new Outlook account the issue will be resolved and the Outlook will start working normally.<\/p>\n<h3>Technique 3: Run Outlook in Safe Mode<\/h3>\n<ol>\n<li>Hold the \u2018<em><strong>Windows key + R<\/strong><\/em>\u2019 button simultaneously and it will open the Run wizard. Here, type <strong>outlook.exe \/safe<\/strong> and press <strong>Enter<\/strong><\/li>\n<li>After this, you will be asked to select the profile for logging in. In case, if there is a single profile then, it will be <strong>selected by default<\/strong>. Click <strong>OK<\/strong><\/li>\n<li>If Outlook works fine now then, it is possible that there are some conflicts or corruption in add-ins. So, <strong>disable the add-ins<\/strong> and launch Outlook application to confirm<\/li>\n<li>If it is working for you then, enable the add-in sequentially to find out which one was stopping Outlook<\/li>\n<li>In order to disable the add-ins, click <strong>File &gt;&gt; Options &gt;&gt; Add-ins &gt;&gt; COM Add-ins &gt;&gt; Manage &gt;&gt; Go<\/strong><\/li>\n<li>Next, uncheck all the data items in the <strong>Add-Ins<\/strong> list and hit the<strong> OK<\/strong> button<\/li>\n<li>If MS Outlook is still not working then press \u2018<strong>Windows + R<\/strong>\u2019 keys and type <strong>appwiz.cpl<\/strong> and hit the <strong>OK<\/strong> button.<\/li>\n<li>Locate the following applications and uninstall them:<\/li>\n<\/ol>\n<div class=\"alert alert-info\">\n<pre><i>ABBYY FineReader, Broadcom Send-to-Bluetooth Intel Send-to-Bluetooth KingSoft\u2019s PowerWord<\/i><\/pre>\n<\/div>\n<h3 class=\"sub-style h4\">Technique 4: Enable Cached Exchange Mode<\/h3>\n<ol>\n<li>Open <strong>Control Panel<\/strong> and click <strong>Mail &gt;&gt; Data Files<\/strong><\/li>\n<li>Select your <strong>Account<\/strong>, and click on <strong>Settings<\/strong><\/li>\n<li>Now, check all three options: <strong>Use cached Exchange mode<\/strong>, Download <strong>shared folders<\/strong>, and <strong>Download public folder favorites<\/strong><\/li>\n<li>Close the<strong> window<\/strong> and try to open your Outlook application<\/li>\n<\/ol>\n<h3 class=\"h4\">Conclusion<\/h3>\n<p style=\"text-align: justify;\">This article explains all the simple techniques to fix the \u2018The set of folders cannot be opened Outlook 2016\u2019 error and make the Outlook application work normally. There are many Outlook errors like <a class=\"text-red\" href=\"https:\/\/www.pcvita.com\/blog\/outlook-pst-file-cannot-be-found.html\" target=\"_blank\" rel=\"noopener noreferrer\">Outlook PST file cannot be found<\/a> issue etc. Solving the MS Outlook PST file issue is very important for its proper working. Now, users can go for an appropriate solution as per their current preferences and requirements.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cRecently, I have upgraded my PC to Windows 10 and also upgraded to Office 365. Now, whenever I am trying <\/p>\n","protected":false},"author":17,"featured_media":2838,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[119,6],"tags":[195,194],"class_list":["post-2838","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-error","category-ms-outlook","tag-outlook-error","tag-pst-file-issue"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Set of Folders Cannot be Opened Outlook 2016 \u2013 Fix Outlook Error<\/title>\n<meta name=\"description\" content=\"Solution to resolve \u2018The set of folders cannot be opened Outlook 2016\u2019. Explore methods to resolve Cannot open the Outlook Window. 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