If you switch from Zoho Mail to another email service and want to permanently delete Zoho account? If so, this blog will be very helpful to you. Here we explain step by step how you can delete or close Zoho email account permanently. You can also find out what has been deleted from your Zoho account and what important points you need to know before deleting your Zoho account.
Note: As soon as the account has been deleted, all data assigned to all accounts in all Zoho applications (mail, CRM, etc.) are lost and can no longer be accessed. You must need to backup Zoho emails because there is no another option to restore deleted account. To backup Zoho mail to local hard drive, click here
1. Login to your Zoho Mail account which you want to delete.
2. Go to the My Account from the top right corner.
3. Select Preferences.
4. Click on Close Account.
5. Enter the Current Password of your Zoho account.
6. Additionally, you can provide reasons for why are you deleting your account and enter comments.
7. Select the Close Account.
8. Select OK to confirm that you want to delete your account.
Tip: After permanently deleting your account, enter the same email ID and password. You will find the invalid email address because this email has been permanently deleted.
After closing your Zoho account, you are not allowed to access Zoho Services. You will lose your emails, contacts, calendars and other data stored in Zoho application. Once you have closed your account, all your data within Zoho services will be deleted immediately and cannot be restored in the future. Before closing your account, please ensure that you have exported all your data from the Zoho mail account.
At the very least, it’s a good idea to backup your emails in case you need an old message to your local drive using Zoho Backup Tool. This will allow you to save all Zoho emails in bulk. The best thing about this is that it offers Delete After Download option that delete all the downloaded or saved emails automatically from the Zoho mail server. Download the software first and then follow the below workarounds.
Step 1. Run Zoho email backup tool on your PC and enter Zoho account credentials.
Step 2. Select desired email format to save Zoho Mail emails.
Step 3. Browse for a location to save downloaded emails.
Step 4. Select Delete After Download option
Step 5. Select Folders and hit on the Start button.
That’s it. Downloading Zoho emails in local hard drive process will start immediately.
Along with emails it is useful to save Zoho contacts to the hard drive before you start the process to close Zoho Email Account permanently as it is needed in the future. In the section, we will cover mention the steps for the same.
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Follow the given steps and save Zoho contacts to the computer within a few minutes:
1. Select Zoho Contacts.
2. Click on three vertical dots and select Export option.
3. In the new window, choose Branch, Category, and Format to save contacts.
4. Click on the Export button.
In this way you can easily save your Zoho contacts to CSV, VCF, LDIF, etc., and easily access contacts in Outlook, Gmail, Android Mobile, iPhone, and other devices.
As part of the data preservation policy you agreed to when you created your account, Zoho Mail will delete all data from closed accounts after 30 days. If you closed your account in the last month, you may be able to restore access by contacting Zoho Mail technical support team. If Zoho technical support does not restore your account, you can sign up for a new account.
Permanently deleting the Zoho email account is not that difficult task, and users don’t need to install any external application. Here in the blog above we mentioned the steps to permanently delete Zoho account. We also discussed what you need to do before you close Zoho Email account permanently and how you can backup your Zoho Mail data to the local hard drive for future use.