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How to Recall an Email in Outlook 2016, 2013, 2010, 2007: Complete Guide

Frosty Orange ~ Modified: 25-Dec-2021 ~ 6 Minutes Reading

Just after hitting the Send button if you realize that it was a mistake and the email is not in your outbox anymore, what will you do then? Do you know, how to recall an email in Outlook 2016, 2013 and other below version without the knowledge of recipient. Well, the technology is made for human beings and humans make mistakes.

Let us consider the case of Microsoft Outlook email clients, sometimes users may end up with sending a message to someone who is not the intended recipient and could lead to an awkward communication later. A solution to this issue is having the ability to recall sent email message in Outlook that one has gone to the wrong recipient.

Explore- Microsoft Outlook Recall Send Email Feature

Microsoft Outlook email recall, does it work!! I am using Outlook 2016 in windows 10 OS. Mistakenly I have send a wrong email to a wrong person. I need to recall it at any cost. But it is not working. Also how do I know if I have successfully recall a message in Outlook account and how long does it take to recall an email? How to recall an email in Outlook 2016 in Windows OS?

Microsoft Outlook 2016 has the same functionality called ‘Recall This Message’. Email recalling in MS Outlook is the action of deleting email messages sent mistakenly. With this message recall option in Microsoft Outlook, the sent message can be retrieved from the mailboxes of recipients who have not yet opened it. Users can also substitute a replacement email message. For instance, if the sender forgot to add an attachment then, they can retract the email and send a replacement message with the attachment.

However, this feature is available only in Outlook 2016 for Windows 10 but recalling an email in Outlook 2016 for Mac is not support yet. In this technical guide, we will teach you exactly how to recall an email in Outlook 2019, 2016, 2013, 2010, 2007 etc.

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How to Recall an Email in Outlook 2016? – Steps

Explore how Recall Message Function in Outlook email client works? The message recall feature is available from MS Outlook version 2003 to the latest versions like Outlook 2019, 2016, 2013, 2010, 2007, etc. To recall a sent email message in Outlook, follow the steps mentioned below:

  • First, open Outlook application on your local machine
  • Navigate to SentItems Folder in the left sidebar
  • Open the email that you want to recall or replace
  • Click onMessage tab and select Actions>> Recall This Message

Note: If you do not see the ‘Recall This Message’ option then, you probably do not have an Exchange account or the feature is not available within your organization.

  • This will provide two options: Delete unread copies of this message and Delete unread copies and replace with new message
  • To get notification about the success or failure of the recall/replacement attempt, check the Tell me if recall succeeds or fails for each recipient options and click on OKbutton
  • If you just want to delete the sent email and do not need to send a replacement then check Delete unread copies of this message option and hit the OKbutton

  • If you want both recall the sent message and send a replacement message then, check Delete unread copies and replace with new message option and hit the OK button
  • It will prompt a new message wizard that contains the text from the message that you want to recall and resend. Now, you can make the desired changes in the email body and then hit the Send button

Outlook Message Recall Feature Only Works If…

How to recall an email in Outlook 2016 and other versions is a common query. But there are many cases when Recall option in MS Outlook fails to work. It is important to know whether the recalled message was successful in Outlook or not. Message Recall is completely a function of Microsoft Outlook with no outward effect from the Exchange other than routing the email recall request. There are several criteria which must be met for the recall sent an email message in Outlook feature to work:

  • You have sent the message to someone within your own organization
  • Your organization is utilizing Microsoft Exchange as the email server
  • The recipient is using Microsoft Outlook and logged on to the server
  • The recipient has not already read or opened the email message
  • The message has not been moved from the Outlook inbox folder
  • The recipient must have an active connection with the Exchange

Important Note: If one or more of the criteria above will not meet then, your email message will not be deleted from the receiver’s inbox folder. Instead, the receiver will get an additional email notification that you would like to recall this email. See this is clear way to know, the message recall was successful in Outlook or not.

Outlook Message Recall Feature Will Not Work If…

There are a number of conditions in which Outlook email recall not working issue or user face message recall failure. Below are some reasons why it might not work:

  • Recall function does not work in additional email apps except Outlook
  • Exchange ActiveSync settings for Outlook on the mobile devices
  • Recipient opens the email message before the recall request
  • Recipient is working in the Cached Exchange Mode/ offline mode

Observational Verdict

In our professional lives, emails are our most important means of communication and daily several users encounter the situation when they regret after sending an email message to a wrong person. This condition often takes place when one sends the email to the wrong person, or the email may contain some inappropriate content or some embarrassing typos. Well, in such scenarios it be would be great if the mistaken email could be recalled and replaced. Thus, in this blog, we have shown you how to recall an email in Outlook 2016 in few simple steps.