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What to Do When Microsoft Outlook Keeps Freezing Up? – Here’s the Solution

Published By Ashwani Tiwari
Tej Pratap Shukla
Approved By Tej Pratap Shukla
Published On March 2nd, 2022
Reading Time 5 Minutes Reading

Does your Microsoft Outlook email keep freezing or hang while sending an email or typing a message?

User Query – “I have bought Microsoft Office Suite a month ago. Everything was going fine and I have around 2000 emails stored in my Outlook. But now my Microsoft Outlook keeps freezing up. I do not know how to get rid of that spinning wheel as it becomes impossible to works. Can anybody help me out? Any help will be highly appreciated.”

If this problem cannot be resolved by restarting the MS Outlook, then some other troubleshooting workarounds are required to fix MS Outlook gets freeze glitch. In this technical post, we are going to show some techniques that can use to fix Outlook freezing issue.

Best 2 Methods to Solve Microsoft Outlook Keeps Freezing Up Issue

In this section, the topmost approaches are mentioned that can fix an unexpected hang or crash problem in the Microsoft Outlook application. So, let’s get started!

Method #1: Repair Office Application

In this solution, any type of error in the Microsoft Office program gets fixed automatically. By doing this, Outlook’s freezing problem can be resolved. Below is the procedure that you need to follow.

  1. Close all the Office applications that are running on the system.
  2. Go to the Control Panel and select Programs >> Features.
  3. Select Office package from the list of programs that you want to repair and choose Change.

Once you have done with the above instructions, start your MS Outlook and verify whether Microsoft Outlook keeps freezing up or not. Still, the issue is not resolved, then switch to the next workaround.

Method #2: Corruption Issues in Outlook Data File

It can be possible that the local default storage file of Microsoft Outlook becomes oversized and creates a freeze problem in it. The Personal Storage Table (or .pst) file is used to store the copy of complete Outlook data into the local drive. However, this file has some size limitations, and whenever it reaches its maximum limit; the PST file gets corrupted and creates a different type of problem in Outlook such as hang problems.

Basically, there are two workarounds that can fix corruption issues in the Outlook file. Both of them are mentioned below.

Approach 1: Use of Inbox Repair Tool

Inbox Repair utility also named as SCANPST.EXE. It is an inbuilt application that is provided by Microsoft. Its major function is to diagnose the corruption in the .pst file and repair it so that Microsoft Outlook keeps freezing up does not occur continuously. But sometimes the ScanPST does not respond and is unable to repair the PST corruption. So the question is that what to do when ScanPST does not work.

In most, cases this happens due to wrong steps so in order to do it in the right way go through the below steps in order to use Inbox Repair Tool.

1. Initially, close the Outlook application if it is opened and navigate to one of its locations according to the version.

  • For Outlook 2019
    C:\Program Files (x86)\Microsoft Office\root\Office16
  • For Outlook 2016
    C:\Program Files (x86)\Microsoft Office\root\Office16
  • For Outlook 2013
    C:\Program Files (x86)\Microsoft Office\Office15
  • For Outlook 2010
    C:\Program Files (x86)\Microsoft Office\Office14
  • For Outlook 2007
    C:\Program Files (x86)\Microsoft Office\Office12

2. Now, open the SCANPST.EXE file.

3. After that, Browse the .pst file that you want to fix.

4. Next, hit the Start button to initiate the process.

5. In such a situation when an error is searched by utility, then click on Repair.

Approach 2: Use Automated Tool to Fix Severe Corruption

There is also an automated tool i.e., Outlook PST Repair Tool which is one the best way to repair corrupt PST files. Actually, the free tool cannot handle the highly corrupted .pst file and got failed to fix it. However, with the help of professional software, one can perform such a thing that cannot be done in manual recovery and solve Microsoft Outlook Keeps Freezing Up problem.

This tool is well equipped with features that can recover permanently deleted PST items. It can restore messages, contacts, entries of the calendar, notes, and journals from the corrupted .pst file without any data loss. Even, this utility provides filter options that will help the users to save only relevant data into a healthy PST file. The software supports Microsoft Outlook 2019, 2016, 2013, 2010, or below editions without any trouble.

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One can only need to use this utility and scan the oversized corrupted PST file. Afterward, the tool repaired the damaged Outlook data file, export it into PST format. Thereafter, with the help of the Import and Export Wizard of Outlook, add the healthy PST file in it. Now, if the Outlook gets freeze problem is occurred due to oversized PST file, then it will definitely fix this time.


Microsoft Outlook Keeps Freezing Up / hanging up issue leads to performance issue. So, it is a must-have solution that can fix MS Outlook gets ‘freeze’ problems efficiently. Therefore, in this article, we have explained two topmost methods that can repair this issue without any hassle.


By Ashwani Tiwari

I am an Expert Technical Analyst, specialized in assisting users with complex technological challenges. Through my blogs and articles, I offer expert guidance to help tackle these technical issues effectively. My true passion lies in providing valuable insights and simplifying complicated technicalities, enhancing user understanding and confidence.