Outlook Inbox Not Showing All Emails [Issue Resolved]

Bella Blackwell | July 31st, 2020 | MS Outlook

People receive hundreds of emails on their Outlook account and the emails remain in the Inbox until one voluntarily deletes or moves them. But, many users complain that Outlook Inbox not showing all emails and want to know its reasons. This blog will focus on the reasons behind this issue and how users can fix Outlook Inbox not displaying all email problems.

Why Outlook not Showing All Email: Explore the Reasons

If users are not getting all the emails in their Inbox, there could be two things. Either the Inbox is not syncing real-time and not downloading emails from the server; or, the inbox is not showing the emails that already reached it. Now we will know the reasons for both the cases.

  • Unstable Internet connectivity: If the Internet connection is unavailable or unstable, the email will not get synced in Inbox.
  • Power cut or software conflict: Take anti-virus application or sudden power cut into consideration as factors that are not allowing emails to get downloaded.
  • Auto Archive Settings: The Auto Archive settings of Outlook can archive older emails in a different folder. This might cause Outlook Inbox not showing all emails error in Outlook 2016.
  • Outlook Folder View Settings: If the filter in Outlook view settings is turned on, users will not be able to view all emails in Outlook Inbox.
  • PST File Corruption due to Large Size: If the PST file reaches its size threshold, it might get corrupted and give rise to this error.

How to Fix Outlook Inbox Not Showing All Emails

To fix this problem, users need to find out the root cause of the problem and use the solutions accordingly. Here are some of the commonly used methods to resolve this missing Outlook email problem.

1. Check the Internet Connection for Inbox Sync

To get emails in Outlook Inbox real-time, users need to have a stable and uninterrupted Internet connection. If some emails have not reached Inbox, check the Internet connection.  Users can set up a secured connection again and then check if the new emails have arrived.

2. Make Use of Send/Receive Option

MS Outlook offers a feature named Send/Receive to ensure synchronization. If users suspect that power or network outage, software conflicts, etc. are causing this issue, they can use Send/Receive feature for instant syncing. Navigate to the Send/Receive tab situated at the top panel of MS Outlook interface. Click on the Send/Receive All Folders and give it some time to complete the process. When done, check if your Inbox is showing all emails of not.

3. Check Default View Settings to Get All Emails in Inbox

There is complete possibility that the default view settings is responsible for “Outlook Inbox not showing all emails” problem. Therefore, if the previous solutions fail to fix the problem, there is no harm trying this approach. Her, users need to take a look at the setting of Outlook folder view and confirm if the setting is the cause of missing emails from Inbox. Follow these steps to fix the Default View settings of Outlook.

  • Open MS Outlook application.
  • Go to the Outlook ribbon and navigate to the View tab.
  • There will be an option named Current View. Hover on that option to click on “Customize Current View”.
  • Go to Filter option. Click on “Clear All” to remove all the applied filters.
  • Get back to the Outlook Inbox. Click on Send/Receive option to get back your Outlook missing emails.

4. Disable Auto Archive Feature if Enabled Earlier

In the course of time, Outlook mailbox keeps getting larger and it becomes hard to find the important emails at a glance. For the users who want to unclutter their Inbox automatically, Outlook provides the Auto Archive feature. It can be the reason why Outlook Inbox not showing all emails. For Outlook 2010 and later versions, apply these steps:

  • Open Outlook and click on File -> Options.
  • Go to the Advanced tab and select AutoArchive Settings.
  • A new window will open. Uncheck the box beside AutoArchive Every option.
  • Click on the OK button twice.
  • Restart Outlook and check if the emails are back to Inbox. Users may also open archive.pst file on Outlook and then use Move to Folder option to transfer the emails to Inbox.

5. Fix Outlook PST File Corruption with Automated Tool

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If none of the above manual methods work out for you, then the PST file corruption due to reaching the size threshold might be the reason. In that situation, users need Outlook Repair Tool to fix the “Outlook Inbox not showing all emails” problem. Download the software and run these steps:

Step 1: Open the application on Windows computer.

Step 2: Click on Add File to add any number of PST files.

Step 3: Check Advance Scan option to remove and corruption issues.

Step 4: After previewing the emails, click on Export button.

Step 5: Choose PST as the target format. You can also enable Split PST option.

Step 6: Choose location for the output file and click on Export button.

Note: Outlook users can also try Inbox Repair Tool to fix PST file problem if emails are missing fromOutlook Inbox. But this utility only fixes minor problems and does not guarantee to resolve this issue.

Conclusion on All Emails are Not Showing in Outlook Inbox

“Outlook Inbox not showing all emails” is a common issue for the Outlook users that might appear anytime.  Though it may sound like a minor problem, it can badly affect business productivity and corporate relationship. Hence, it is better to fix this problem as soon as one notices it using any of the methods suggested in this blog.