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Microsoft Inbox Repair Tool / ScanPST Does not Recognize PST File

Bella Blackwell | Modified: 2020-11-16T12:02:52+05:30

Losing important personal as well as business information from your system can be one of the worst nightmare people will face. Most People will save their data in the cloud or in their personal systems with proper security. But there are cases when data are not intruded by a second person, but might be lost due to some other hardware or software issues. Microsoft Outlook stores its data locally in the system in the PST file format. And the bliss is Microsoft also provides a PST repair application along with this, in order to repair corrupted Outlook data file (.pst & .ost). Most Outlook users have might heard about Inbox Repair Tool or ScanPST.exe utility provided by Microsoft. But what if you face a scenario like ScanPST does not recognize PST file while running the tool?

Microsoft Inbox Repair Tool

When Microsoft Office provides ScanPST.exe tool along with a suite. And when a user configures a profile in Outlook with an email client, this utility will automatically get activated. The location Inbox Repair tool varies according to the version of Outlook and Windows OS. It is the free utility provided by Microsoft to repair PST files from Outlook. This utility can easily fix minor corruption issues in Outlook PST files. It repairs the header section of Outlook personal folder files efficiently. So almost all Outlook users prefer to use Inbox Repair Tool first as a first-aid solution to scan and repair PST files when they encounter an issue in the Outlook or related .pst file.

Why Microsoft ScanPST does not recognize PST file while you try to fix your personal folder file which is opening in your Outlook application normally?

ScanPST Does Not Recognize PST File

ScanPST Does Not Recognize PST File Issue

There are times when ScanPST.exe tool will be incapable to access any of the data that are stored in a PST file. Even it fails to browse a PST file manually. This is one of the constricting situations where you cannot move PST file information due to the restriction in accessing the PST file. An error message will have appeared on the window.

“The Microsoft Outlook Inbox Repair tool does not recognize file C:\Users\User_name\AppData\Local\Microsoft\Outlook\xyz.pst”

By overviewing the above-stated error message, failure to recognize the Outlook PST file happens due to the high-level corruption in the PST file. ScanPST.exe also fails to detect PST files which are very large. The Inbox Repair tool fails to function when PST data files are oversized.

Reasons for ScanPST.exe Failure

The main cause for the popping up this Inbox Repair Tool does not recognize the PST file because of the corruption in Outlook PST files. A PST file will get corrupted or becomes inaccessible due to virus or malware infection, incompatible software, add-ins or applications, hardware related issues like usage of the hard drive which are outdated, incomplete installation of Windows operating system, incomplete installation Microsoft Office, etc. can cause issues in Outlook personal folder file.

Solution to Fix: ScanPST Does Not Recognise PST File

Microsoft Inbox Repair Tool is the only available manual solution to repair corrupted Outlook PST files. And what if the only solution fails to fix the issue. Then consider the case when the Inbox repair tool is not even recognizing the corrupted PST files. The important part is, find a proper solution to fix this issue. The truth is there is no manual solution available.

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Use PCVITA Outlook Recovery Tool instead of ScanPST.exe to repair your Outlook personal folder files. This is a third party application which allows to repair highly corrupted Outlook data file without causing any data loss. It can repair multiple PST files together efficiently. Download the software and install it in your system. It provides the option Add PST file, it will definitely allow you to browse .pst file from your system, unlike ScanPST tool. You can repair your PST file or files using this professional tool effortlessly.


There are situations when your important PST file gets damaged suddenly and you tried to fix it manually using the Microsoft Inbox Repair Tool. But browsing the PST file end up ScanPST does not recognize PST file error message. In such scenarios, the only solution is to use an expert solution like Outlook PST Repair tool. It allows us to add multiple PST files and it can repair severely damaged Outlook PST file easily.