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Ways to Import Lotus Notes Contacts into Outlook 2016, 2013, 2010, 2007

Published By Ashwani
Tej Pratap Shukla
Approved By Tej Pratap Shukla
Published On September 1st, 2018

Microsoft Outlook and IBM Lotus Notes is one of the most widely used and leading email clients especially for professional usage. Sometimes, there arises a situation wherein the user might want to access IBM Lotus Notes contacts to Outlook. This may create a problem as both the email application supports different file formats. IBM Notes creates an NSF file(Notes storage facility)to store the data, whereas Outlook creates a PST file(Personal storage device) to save the data. In order to access Lotus Notes contacts in Microsoft Outlook, the user must need to import Lotus Notes contacts into Outlook profile. This blog describes the reasons as well as solutions to perform this task.

Common Reasons of Move Lotus Notes Address book to Outlook 2016

  • Outlook is incorporated with easy-to-use interface whereas, Lotus Notes is difficult to use especially for the new users
  • Maintenance and installation cost is high in IBM Notes as compared to Microsoft Outlook
  • MS Outlook is packaged within the MS Office Suite. On the other hand, Lotus Notes need to be purchased separately.

Tips & Tricks to Import Lotus Notes Contacts into Outlook

The Manual method is divided into two parts that are stated below:

1- Export Lotus Notes contacts to CSV format

2- Import Lotus Notes CSV format contacts to Outlook

A. Export Lotus Notes Contacts to CSV File Format

  • Firstly, open Lotus Notes application and click Contacts
  • From the Menu bar, click More >> Export contacts
  • From the Export Contacts dialog box, select All contacts in this view, which will export Notes contacts to Outlook 2016/2013/2010/2007
  • Now, to export the contacts information, select All fields
  • Click on Save to and Browse the desired location to save the contacts
  • After that, provide an appropriate File name to the exported files
  • Now, select the file type as CSV from the Save as type option
  • Once all these settings are done, click on the Export button

B. Import Lotus Notes Contacts into Outlook

  • First of all, launch MS Outlook application on the system
  • Then, click on the Open button and then Import
  • In the Import and Export wizard, select Choose an action to perform option
  • Then, select Import from another program or file from the drop-down menu and click Next
  • Now, the system displays the Import a File dialog box
  • Choose Comma Separated Values (Windows) from Select File type to import field
  • Then, navigate the path and browse the CSV file from the File to import option
  • Select Do not import duplicate items from the Options field and click Next
  • Now, choose the destination location into which the files will be saved from Select destination folder option
  • Then, click Finish, this will import all the Notes contacts in CSV format to the Outlook account
  • Open Outlook account and click Contacts to view the imported Notes contacts

Limitations to Convert Lotus Notes Address Book to Outlook Manually

  • Fails to import the contacts information saved like images/logo
  • Sometimes inconsistency occurs in the contact information
  • Due to its lengthy steps, takes more time to execute
  • Only works if less amount of data is being transferred
  • Naive users fail to implement by following this method

Automated Method to Import Lotus Notes Contacts into Outlook

The manual method is free of cost and can easily migrate IBM Notes Address book to Outlook 2016. However, there are a few shortcomings such as inconsistency, data loss, lengthy steps etc., which may lead to the failing of the import process. However, to overcome these drawback, one can use a third-party utility named, NSF to PST Converter. It enables to convert NSF to PST in batch with no change on the on-disk folder hierarchy. It allows converting IBM Notes emails, contacts, calendars, tasks, notes, journals to MS Outlook. It also provides an option to translate the canonical name into SMTP format. It also allows saving emails and contacts into single PST file. It provides an auto-splitting option if the file size exceeds beyond the mentioned limit.

How Software Import Lotus Notes Address Book to Outlook

1- Download and install the software

launch tool

2- Select and Browse Lotus Notes files


3- Apply filters to the data items to be exported and click Export

add filter

4- The Export process is completed and it will show the report as below



By reading this blog, one can easily import Lotus Notes contacts into Outlook. This blog mentions both manual and automated approach. At times, the manual approach does not work if there is a large amount of IBM Notes files which is to be exported to Outlook PST file format. There are several other drawbacks which are discussed above. Hence, it is recommended to use the professional software to import Lotus Notes Address book to Outlook 2016/2013/2010/2007.


By Ashwani

I am an Expert Technical Analyst, specialized in assisting users with complex technological challenges. Through my blogs and articles, I offer expert guidance to help tackle these technical issues effectively. My true passion lies in providing valuable insights and simplifying complicated technicalities, enhancing user understanding and confidence.