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Export Mailbox to PST Access to Path Denied in Exchange 2010/ 2013/ 2016

Published By Mohit Jha
Tej Pratap Shukla
Approved By Tej Pratap Shukla
Published On April 1st, 2024
Reading Time 6 Minutes Reading

When trying to save mailboxes to PST Outlook 2010, the PowerShell command “New-MailboxExportRequest” is used. However, when using this script, the parameters with this command line should be accurate otherwise, the users will get a problem related to the access path being denied. At certain times, there is a chance that the folder does not have permission to allow Microsoft Exchange to write into it.

For this reason, the command will return this error message “New-mailbox export request Access to Path is denied”. Therefore, in the following section, we will discuss a step-by-step procedure to resolve the issue i.e. export mailbox to PST access to the path denied in Exchange 2010/ 2013/ 2016.

Before that, let us know about the “New-MailboxExportRequest” command in Exchange Server.

An Overview: New-MailboxExportRequest Command

The Export command is only available in Exchange on-premises. Most people are using this command to begin the export process of all contents of the primary mailbox. But, this cmdlet is only present in Mailbox Import Export role. By default, the role is not getting assigned to a specific role group. Therefore, you must add the Mailbox Import Export role to any role group to use this Export PowerShell command.

Role of PowerShell Command in MS Exchange

Most people try to run the PowerShell command ‘New-MailboxExportRequest’ to transfer PST files. However, if the Exchange trusted subsystem group does not have enough read and write permissions, then you will get the following error message:

These are the most common parameters added with New-Mailbox Export Requests:

  • [-BadItemLimit ]: This parameter will be used when any corruption issue arises while exporting data.
  • [-IncludeFolders <String[]>]: This parameter is used to include a Specific Folder item during the export process.
  • [-ExcludeFolders <String[]>]: This parameter is used to save data except for the folder in the Exclude Folder Parameter.
  • [-ContentFilter]: This parameter is used to export messages to a PST file that matches the filter.

Measures to Fix Export Mailbox to PST Access to Path Denied in Exchange 2016

There are so many ways by which users can resolve the New-MailboxExportRequest access to the path denied error message. By using these manual solutions, users can easily fix this issue. Let us have a look:

Measure 1: Grant Read & Write permissions

This error can be resolved by assigning “Read and Execute” permission to the Exchange trusted subsystem group. This permission will allow them to carry out the request. For allowing the Read and Write permission, users can click on the checkbox. After this, you can easily resolve this Exchange 2016 export mailbox to PST access to path denied error message.

Measure 2: Delete ManagementRoleAssignments & Create new Role Group

Eliminate both Management Role Assignments

Role Assignments

Make a new Role Group

Here are the following commands that will help to create a new Role group:

role group

Challenges Faced While Executing Manual Measures

Some of the challenges encountered by the user while fixing the error export mailbox to PST access to the path denied in Exchange 2010 are as follows:

  1. Most of the time PowerShell commands are unable to resolve such types of issues.
  2. Sometimes, these cmdlets do not support Exchange 2010 and its lower versions.
  3. It becomes difficult for a novice user to perform PowerShell commands, resulting in data loss.

Why Automated Solution is Preferred Over a Manual Approach?

In the above section, we have seen various limitations of the manual solution. Therefore, to overcome such drawbacks of the manual solution, thus users can take the help of a reliable third-party tool. One such application is Exchange Export Tool, which allows the user to export Exchange mailbox to PST format in bulk.

Also, users can use this utility for Exchange mailbox backup and restore for future purposes. It is capable enough to migrate selective mailboxes from Exchange 2010 mailbox to Outlook PST.

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It has some extraordinary features which are mentioned below:

  • Offers Date filtration while exporting Exchange mailboxes
  • Facility to remove email messages within the mailbox after migration
  • The most prominent feature of this software is, that it can export data files into 4 major file formats PST, EML, MSG, and MBOX.
  • This software gives you an option to keep a check on the migration process.
  • Features of Retry Failed Items, Re-Run Full Export, and Delta Export are offered by this software.

Working Steps of the Software

  • Step 1. Select “Exchange” as a Source platform and “Outlook” as a Destination platform.

    Additional Information: Here you can also choose other source and destination file formats according to your requirements.

    select source and destination to export mailbox to PST access to path denied in Exchange

    Important Note: This software does not require Outlook installation on your system.

  • Step 2. On the same screen, select the categories that you want to export from Exchange under the workload selection.
    choose the category from the workload section
  • Step 3. Here you’re also provided with the Date-Range Filter option for the selective date range export.apply the date range filter for selective exporting

Now the software requires Exchange Server details. Mentioned below are all you need to know before providing the details.

Exchange Server Version: You need to select the appropriate version (2010, 2013, 2016, or 2019) of the Exchange Server.

Admin Email: Enter the email address that serves as the administrator for the source domain.Admin Password: Provide the password for the administrator account.

Active Directory IP: The IP address of the machine that is hosting the Active Directory for user’s organization.

Exchange Server IP: The IP address of the machine that is hosting the Exchange Server.

Include Sub Domain: The user needs to select the “Include Sub Domain” option to export the data from the subdomain of Exchange Server.

  • Step 4. After providing all these details, validate and tap Next.allow the permissions and tap next
  • Step 5. Now, browse the folder path to set the destination where the PST file will be saved. Click on the “Validate” button to ensure appropriate permissions are assigned.allow the permissions and tap next
  • Step 6. After performing all the other steps of the software and being given all the permissions, tap Start Export for exchange 2016 export mailbox to PST access to path deniedtap start for exchange 2016 export mailbox to pst access to path denied

Time to Conclude

The PowerShell command is used to export the contents of the primary mailbox of Exchange to PST file. But, at a certain time, this cmdlet generates an error message New-MailboxExportRequest access to path is denied”.

Therefore, in this post, we have covered different manual ways by which users can resolve this error message. However, the manual approach to fix the export mailbox to PST access to path denied in Exchange 2016 issue is very complex and also leads to data loss problems.

Therefore, it is always advisable to opt for an automated solution i.e., Exchange Export tool that allows users to move Exchange mailboxes to Outlook PST without any data loss. Also, we have explained the overall working steps of the tool properly.


By Mohit Jha

Mohit is a Microsoft-certified expert who has assisted thousands of clients with Outlook & Microsoft Office 365 issues. He enjoys writing on email clients as well as data migration. He is always excited about giving troubled readers the most up-to-date knowledge, explanation, and refinements.