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Fix Unable To Open Personal Folder In Outlook Issue – Legit Solution

Published By Mohit Jha
Tej Pratap Shukla
Approved By Tej Pratap Shukla
Published On May 31st, 2024
Reading Time 6 Minutes Reading

Sometimes critical situation arises when you try to open personal folder in Outlook application. But all you can understand is, you are unable to open personal folder in outlook

These Outlook errors are not worthy to waste time and energy when your whole business runs on MS Outlook. Professionals use Outlook PST Repair & Recovery tool by PCVITA to tackle these situations. We will also demonstrate the manual methods here.

Authentic Solution – To Fix Corruption Issues of Outlook Mailbox

If you want to avoid all the hurdles and do not want to waste your precious time on a stagnant process then you can adopt Automated Utility. And here it comes.

Solve Unable To Open Personal Folder in Outlook

See How This Application Will Serve Your Purpose!

As we understood the reason behind this issue is the corruption occurred to the Outlook mailbox. This utility will target the corruption caused to mailbox files, repair it, and recover it and save it to the user desired location in any required file formats. (here, we will use PST as the export file format.)

The repaired emails which are saved in PST format can be opened in other applications as per the user need. Once the recovery is done user can load all the repaired PST files on your Outlook Application. Just get ready to use it afterwards!

Steps To Repair Personal Folder In Outlook

It guides the user itself by providing self-explanatory steps, even beginner users and non-tech users can easily execute the repair process easily.

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1. Download and install the application from the Official Site then Select the Add Files option to load PST files.

2. You will get two options to Add files. Choose Search File (if don’t know about the location of PST files) and Select File (If you know the exact location of PST files)

3. After the loading of PST files on the utility. You would ask to choose the Scan modes that are Quick Scan mode and Advance Scan mode. Choose according to the seriousness of the corruption of emails.

4. After the scanning process is performed. Corrupted files will be shown in Red color for easy reorganization. Select the files by a check box that you want to repair and recover.

5. Choose the Advanced Filters that will serve the purpose to customize the download process. Select according to your need.

6. You would get the choice to select the file format from the below list. Choose according to your need. Next hit on the Export button to begin the process.

After the Export is complete. A confirmation message will pop-up like this.

After all the repairing process complete and you have your healthy resultant PST files. You only need to load those files on Outlook account. You could access your Personal folder in Outlook.

Let us Know More in Detail about the Software

Grab the Deal – Trial Version provides free of cost to all the users. Once you get the experience of this solution. You can put hands on the Authorized Version of it for unlimited Outlook files and data items. Repairing PST files, recovering, and preview data are available in the trial version. To export your Outlook data file items, use the full version.

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This tool is not for one-time availability. You can use it multiple times without any restrictions. It will serve you today and in the future. Here are the additional benefits that users get along with this solution.

Additional Benefits:

  • Recover permanently deleted data items from an Outlook file (PST)
  • Offers multiple formats to save repaired & recovered data – PST, PDF, MSG, EML, HTML, and Office 365.
  • Repair and save of Data Items including emails, notes, journals, calendars, etc. along with attachments.
  • Recover damaged, password-protected, and encrypted files efficiently.
  • Direct restore the data into Office 365 application.
  • Selective approach for repairing, recovering, and restoring of PST files data items.

If you are concerned about the safety and security of data, it assures that all the details and data will be stored only on your own device nowhere else. It is 100% safe to use this application for repairing corruption issues in a PST data file.

Use ScanPST.exe to Fix Unable to Open Personal Folder In Outlook

Before explaining Scanpst.exe and its steps, it’s necessary to tell you about few precautions and tips you must take into account before executing the procedure.

  • It is a time-consuming process so you must have hours to spend on this process before initiating.
  • It’s not recommended for non –tech and novice users as it could be tricky for them.
  • You won’t be able to access your system while it’s working as this scanpst (inbuilt repair tool) is very vulnerable. It might end in corrupting your Outlook files.
  • Do not interrupt the process while it’s executing otherwise you will end up with more corrupted email files and data.
  • If you don’t mind the structural changes in metadata and emails as the repaired files by scanpst affect the data of emails.

If you have no issues to take these precautions and willing to experience all above mentioned after effects, then execute the scanpst method.

If not then you should choose an easy and authentic solution that will guarantee to retrieve and repair all the Outlook emails and data and let you save it anywhere on your drive in multiple formats.

Now let’s check out the scanpst steps one by one.

Step 1. Locate the scanpst.exe in your C drive using the following paths

  • For Outlook 2019 C:\Program Files\Microsoft Office\root\Office16\
  • For Outlook 2016 C:\Program Files\Microsoft Office\Office16
  • For Outlook 2013 C:\Program Files\Microsoft Office\Office15
  • For Outlook 2010 C:\Program Files\Microsoft Office\Office14
  • For Outlook 2007 C:\Program Files\Microsoft Office\Office12

Step 2. Browse the location of Outlook email files. You can manually insert the location or browse using the navigation panel.

Step 3. Once you are satisfied with the file selection, hit on the Start button to initiate the process.

Alert – The scanning of emails has Eight phases and it takes time to cover each phase. You should not interrupt, do not click anywhere. It would affect your emails adversely.

Step 4. After the entire Outlook, emails have been scanned and the error would be detected.  Just hit on the Repair button to repair the files.

Reminder – Repair will take time according to the size of files and the level of corruption that occurred to emails. The repair process goes into the background. It would appear as the system hangs but does not hinder the process.

Step 5. After completion of repairing you would see the confirmation message like this.

Later you can import the files to the Outlook application. It will take time as it would load all the repaired data so do not use the Outlook application during that process. Otherwise, all your repaired data will end up more corrupted irreversibly.


We discussed the unable to open a personal folder in Outlook its method to resolve using Scanpst.exe and Authentic tool. Users can choose the solution according to his requirement. Whatever solution users opt for, data should not be compromised.


By Mohit Jha

Mohit is a Microsoft-certified expert who has assisted thousands of clients with Outlook & Microsoft Office 365 issues. He enjoys writing on email clients as well as data migration. He is always excited about giving troubled readers the most up-to-date knowledge, explanation, and refinements.