Skip to main content

Free demo previews all data and exports 25 items per folder.

PCVITA Logo

PCVITA software for Exchange mailbox recovery from EDB files

Exchange Mailbox Recovery Tool

PCVITA Exchange Mailbox Recovery Tool recovers one mailbox or every mailbox from a corrupt, dismounted or offline EDB file. Exchange mailbox recovery starts when you add the file and select Quick scan or Advance scan. PCVITA software lists mailboxes with their folder hierarchy and previews emails, contacts, calendars, tasks, notes and journals. Export the mailboxes you select to PST, PDF, MSG, EML, HTML, MBOX, Live Exchange or Office 365. Free demo exports 25 items per folder.

Input
EDB and STM files, dismounted or offline
Output
PST, PDF and six more targets
Keeps
Folder hierarchy and every item type
Scan
Quick and Advance, no EDB size limit

Recover one mailbox or all of them. Large PST files split on export. See all features. Need to fix the database file itself? Open the EDB Repair Tool. Moving mailboxes to the cloud? Open the Exchange to Office 365 Migration Tool.

3.8 / 5Rating from 255 reviews
2Scan modes, Quick and Advance
6Exchange versions, 2003 to 2019
Since 2007Software for corporate needs
30 DaysMoney back guarantee*

How Exchange Mailbox Recovery Works With EDB Files

Add the database file that holds your lost mailbox. Scan it, preview the mailbox and save the data you need.

Source

EDB File With the Lost Mailbox

Exchange 2003 to 2019 databases

  • Deleted and disconnected mailboxes
  • User, Archive, Legacy and Shared mailboxes
  • Private and public folder databases
Recovery

PCVITA Exchange Mailbox Recovery

Installs on Windows

  • Select File or Search File
  • Quick and Advance scan
  • Preview before you export
Output

Saved Mailbox Data

Stored where you choose

  • PST, PDF and four more file types
  • Live Exchange and Office 365
  • Folder hierarchy kept
  1. 1
    AddLoad the EDB file or search your drives for it.
  2. 2
    ScanSelect a scan mode and open the mailbox you lost.
  3. 3
    SaveExport the mailbox or folder in the format you need.

Recover an Exchange Mailbox in 6 Steps

Six screens follow one mailbox from the first click to the saved PST. Select any step to see its screen. Software Guide covers every screen in detail.

Main window of the Exchange mailbox recovery software after launch

Step 1. Install and Start the Software

Install the software, then start it from the install location or from Start and All Programs. First start shows a Prerequisite Component Status window. Microsoft Outlook must be installed on the same machine.

Add File window with the Select File and Search File options

Step 2. Add the Mailbox Database File

Click Add File and the Add File window opens with two options. Select File opens a browse window where the ... icon finds the EDB file, for example Public Pub1.edb or Private Priv1.edb. Search File scans all drives or selected drives and lists the .edb files it finds, so you choose one and click Add. Priv.stm or Pub.stm in the same folder loads with the EDB file. When the STM file sits in another folder, browse to it.

Scan mode window with Quick scan and Advance scan

Step 3. Select a Scan Mode

Quick scan recovers mailboxes or folders from .edb files at a faster pace. Advance scan fits highly corrupted EDB files and files where Quick scan shows no data. 64 bit systems work too. Select a mode, click Add and watch the scan progress.

Normal Mail view of a recovered mailbox

Step 4. Preview the Recovered Mailbox

A dialog confirms the scan and the left panel lists mailboxes with the full folder hierarchy. Click Yes and the scan result saves. Expand a mailbox with the plus sign and select a folder to list its mails. Open any mail in 8 views, which are Normal Mail, Hex, MIME, Message Header, HTML, RTF, Properties and Attachments.

Export options for the recovered mailboxes

Step 5. Export the Mailbox You Need

Export migrates mailboxes. Export Selected migrates only the emails, contacts and calendars you check so a single mailbox leaves on its own. Seven export types wait in the list, from PST and MSG to HTML and Live Exchange. PST export offers PST Split for large files and a date filter. Categories cover Mails, Contacts, Calendars, Tasks, Journals and Notes. Click Save, browse to the destination, click OK and click Export.

Exported PST file at the saved location

Step 6. Check the Report and Open the PST

The export screen shows the folder, the item count and the destination path. Export Report holds Source File Name, Success Count and Fail Count for the job. Click Save to store it as a CSV file you open in Excel. Windows limits a saved file name to 256 characters, so longer names save under a different name and the report lists the Original File Path and the Relocated File Path. In Outlook select File, Open & Export and Open Outlook Data File, browse to the PST and click Open. Outlook lists the mailbox in a separate pane.

Try these steps on your EDB file

Preview mailboxes in the demo edition with no licence.

Exchange Mailbox Recovery Software Features

What PCVITA software does with an Exchange database file when a mailbox is lost, grouped by task.

Finds the Database File That Holds Your Mailbox

Recovery starts with the right file, so you can browse to it or let the software search your drives.

  • Select File for a Known Path

    Browse to Public Pub1.edb or Private Priv1.edb with the ... icon and click Open.

  • Search File Across Drives

    Select Search All Drive or Search Selected Drive and the software lists the .edb files it finds. Choose one and click Add.

  • STM Files Load With the EDB File

    Priv.stm or Pub.stm in the same folder joins the EDB file. Point the software to the STM file when it sits in another folder.

  • Dismounted and Offline Files Work

    Add a dismounted or offline mailbox file and recover from it while Exchange Server stays out of the job.

Select File window for browsing to the EDB file
Select File window for browsing to the EDB file

Scans Deleted and Disconnected Mailboxes Inside the EDB File

Two scan modes cover light damage and heavy damage. File size never limits either mode.

  • Quick Scan for Faster Recovery

    Quick scan recovers mailboxes or folders from .edb files at a faster pace. Start here when only one mailbox went missing.

  • Advance Scan for Heavy Corruption

    Advance scan goes deep into highly corrupted EDB files and into files where Quick scan shows no data. 64 bit systems work too.

  • Mailbox Types the Scan Lists

    User, Archive, Legacy, Disconnected and Shared mailboxes all show in the left panel with their folder hierarchy.

  • Encryption Removed From Messages

    S/MIME certificates and OpenPGP keys come off messages, the two email encryption types the software removes.

  • No EDB File Size Limit

    Add EDB files of any size and scan them in either mode.

Scan progress window of the Exchange mailbox recovery software
Scan progress window while the EDB file is scanned

Single Mailbox Recovery With Preview and Export Selected

Check one mailbox on screen, then save only that mailbox or folder.

  • Eight Mail Views

    Open a mail in Normal Mail, Hex, MIME, Message Header, HTML, RTF, Properties or Attachments view.

  • Tabs for Every Item Type

    Left tabs open Mail, Calendar, Contacts, Notes, Journal and Folder list for the mailbox you selected.

  • Export Selected for One Mailbox

    Check a mailbox, a folder or a few mails and click Export Selected. Everything else stays behind.

  • Horizontal and Vertical View

    Flip the display pane between the default Horizontal View and Vertical View.

Calendar tab of a recovered mailbox
Calendar tab of a recovered mailbox

Backup Microsoft Exchange Mailbox Data to PST or Live Exchange

Save a recovered mailbox as a file you keep or move it into a working server.

  • PST With Split and Filters

    Split large PST files and filter by date and time. Categories cover Mails, Contacts, Calendars, Tasks, Journals and Notes.

  • PDF, MSG, EML, HTML and MBOX Files

    Save mailbox items in five more file types. PDF adds page size, margins, a Bates Number and a Date Stamp.

  • Live Exchange and Office 365 Targets

    Move recovered mailboxes to Live Exchange Server or to Office 365. Live Exchange export asks for full admin rights on the server mailbox.

  • Export Report in CSV

    Success Count and Fail Count for every source file land in a CSV report you open in Excel.

PST export options with the PST Split option, Date and Time filter and categories
PST export options with PST Split and category settings
Download Now Buy the full edition for $299

Test these options on your own EDB file. Preview every mailbox in the demo edition before you buy.

Manual Exchange Mailbox Recovery and Where It Stops

Four steps of the cmdlet route and the limit Microsoft documents at every step. PCVITA software covers the gaps.

  1. 1

    Deleted Mailboxes Wait 30 Days

    Exchange keeps a deleted mailbox as a disconnected mailbox until the retention period ends, which is 30 days by default. Microsoft says that after the period ends the mailbox is purged and the data loss is permanent. In Exchange Admin Center you open Recipients, select Mailboxes, select More, click Connect a Mailbox, choose the mailbox and click Connect. PCVITA software scans the EDB file you add and lists the mailboxes inside it.

  2. 2

    Connect-Mailbox Needs a Free User Account

    Microsoft says Connect-Mailbox joins disconnected mailboxes to existing user accounts that do not already have mailboxes. Deleting a mailbox also deletes its Active Directory account, so you find a free account with Get-User first. Microsoft warns that the linked account gets full access to all mail in the mailbox. PCVITA software saves the mailbox to a file, so no account change is needed.

  3. 3

    Restore Requests Need a Target Mailbox

    Microsoft says New-MailboxRestoreRequest moves content from a soft deleted or disabled mailbox into a connected mailbox. Target mailboxes must exist first. You copy the MailboxGuid from Get-MailboxStatistics and pass it as the SourceStoreMailbox. BadItemLimit defaults to 0, so one bad item fails the request. PCVITA software lists items on screen and exports the ones you select.

  4. 4

    Empty Results End the Cmdlet Route

    Get-MailboxStatistics shows whether the database still holds your mailbox. Empty results mean the cmdlets have nothing left to connect or restore. PCVITA software keeps going when you hold an older EDB file that still contains the mailbox. Add that file and scan it.

Prepare Before You Recover a Mailbox

Seven checks before your first Exchange mailbox recovery scan. Tick the boxes in order, then open the software.

  1. Check the 30 day window. Use the Get-MailboxStatistics cmdlet to confirm the database still lists your deleted mailbox.
  2. Find a free user account with the Get-User cmdlet when you plan to connect the mailbox by cmdlet. Select an account that has no mailbox.
  3. Copy the EDB file and any STM file to a safe folder before you scan. Keep the original untouched.
  4. Install Microsoft Outlook on the recovery PC. Expect the Prerequisite Component Status window on first start. PST export needs Outlook.
  5. Start the software as administrator with the Run as Administrator option on Windows 10, 8, 7 or Windows Server 2016, 2012 R2 and 2008.
  6. Choose a destination drive with free space for the exported files. Live Exchange export needs full administrator rights for that server mailbox.
  7. Test the free demo on your file before you pay. Download the demo edition and open the scanned mailboxes in preview.

System lines match the version and system table below. Cmdlet lines follow the Microsoft pages linked in the Sources.

Mailbox Recovery Tool Pricing

Start with the free demo, then buy one licence. Both editions scan and preview the same way. Export volume is the only difference.

Demo Edition

Free

Preview every mailbox with a 25 item export limit

  • Export25 item limit per folder
  • FeaturesAll
  • LicenceNot needed
Download Now

Version 9.0, 34.9 MB, Windows

Full Edition

$299 one licence

Export every mailbox you load

  • ExportNo 25 item limit
  • FeaturesAll
  • DeliveryEmail within 15 minutes
Buy Now

30 Days Money Back*, Safe & Secure checkout

Included in Both Editions Every option sits in both editions, export volume is the only difference

  • Select File and Search File
  • Both Scan Modes
  • EDB Files of Any Size
  • Folder Hierarchy Kept
  • Eight Mail Views
  • Export Selected
  • PST Split Option
  • Exchange 2003 to 2019 EDB Files

Version, Size and System Requirements

Version, system needs and mailbox recovery details in one place.

Software Version, size and system needs
Version9.0
File size34.9 MB
MD58f1e5c4d9f30b72807683b8cf30e8751
Windows versionsWindows 10, 8 and 7 (32 and 64 bit), Windows Server 2016, 2012 R2 and 2008
LaunchUse the Run as Administrator option on the Windows versions above
HardwareIntel Pentium 1 GHz processor (x86, x64) or equivalent, 2 GB RAM, 100 MB free hard disk space
Free demo limitFull preview of recovered data and a 25 item export limit per folder
DeliveryDownload link and activation key reach your inbox within 15 minutes of payment confirmation
Recovery What goes in, what comes out and what you need
Input filesCorrupt, dismounted or offline EDB files, plus STM files
Exchange versionsExchange Server 2019, 2016, 2013, 2010, 2007 and 2003 (32 and 64 bit)
Outlook versionsMicrosoft Outlook 2019, 2016, 2013, 2010, 2007 and 2003 (32 and 64 bit), needed for the Use Outlook option in the Export window
Mailbox typesUser, Archive, Legacy, Disconnected and Shared mailboxes
Items recoveredEmails, contacts, calendars, tasks, notes and journals
Scan modesQuick scan and Advance scan, no EDB file size limit
Export formatsPST, PDF, MSG, EML, HTML, MBOX, Live Exchange and Office 365
Export optionsExport Selected, Date and Time filter, categories, PST Split, PDF page layout and Bates Number

Exchange Cmdlets vs PCVITA Mailbox Recovery

What Microsoft documents for Connect-Mailbox and New-MailboxRestoreRequest next to PCVITA software, so you can choose the route that fits your mailbox.

PointExchange CmdletsPCVITA Tool
SourceDisconnected or soft deleted mailbox that the database still holdsEDB file you add, from Exchange 2003 to 2019
Time limitDefault retention ends after 30 days, then the mailbox is purgedScan any EDB file you still hold, including older copies
NeedsA user account without a mailbox or an existing target mailboxThe file path and a scan mode
AccessThe linked account gets full access to all mail in the mailboxYou choose the folder or server that receives the export
Bad itemsBadItemLimit defaults to 0, so one bad item fails a restore requestAdvance scan handles highly corrupted files and you preview items first
WhereConnect-Mailbox works in on premises Exchange onlyWindows desktop software that opens EDB files
UsePowerShell commands with the right permissions assignedGraphical steps, add file, scan, preview, export
PriceCmdlets ship with Exchange ServerFree demo, full edition $299

Cmdlet facts come from Disconnected mailboxes in Exchange Server (Microsoft Learn), Connect-Mailbox (Microsoft Learn) and New-MailboxRestoreRequest (Microsoft Learn). PCVITA software facts come from the Features and Version tables on this page.

Quick Checks Before You Recover a Deleted Mailbox

  • Check the retention window first. Microsoft sets 30 days as the default retention for disabled and deleted mailboxes and purges them afterward.
  • Connect to the right account. Microsoft recommends the ValidateOnly switch of Connect-Mailbox to verify which user account a mailbox tries to connect to.
  • Create the target mailbox first. New-MailboxRestoreRequest needs the target mailbox to exist before the request can succeed.
  • Know the restore rules. Microsoft says a deleted mailbox connects to a different user account only when that account has no mailbox.
  • Use a recovery database for backups. Recovery databases mount a restored database and extracts data without disrupting user access to current data. Windows Server Backup restores only file level backups to it.

If no backup exists or the 30 days have passed, add the EDB file to PCVITA software and click Add to start the scan. For database level repair open the EDB Repair Tool and for Eseutil commands see Exchange database recovery using Eseutil.

Sources for Exchange Mailbox Recovery Facts Microsoft pages behind the facts on this page

Single Mailbox Recovery and Deleted Mailbox FAQs

Answers to questions admins ask before they recover an Exchange mailbox, grouped by topic.

Recovery and Limits How the software behaves with a lost mailbox

How does PCVITA software recover a mailbox from an EDB file?

Six steps recover a mailbox from an EDB file.

  1. Step 1. Install the software and start it from Start.
  2. Step 2. Click Add File and use Select File or Search File.
  3. Step 3. Select Quick scan or Advance scan.
  4. Step 4. Preview the mailbox and its folders.
  5. Step 5. Select a format and click Export.
  6. Step 6. Save the export report and add the PST to Outlook.
Can I do single mailbox recovery from an Exchange database?

Yes. Add the EDB file, scan it and check the one mailbox or folder you need. Click Export Selected and the software saves only what you checked. Narrow a PST export further with the Date and Time filter.

Can the software recover a deleted or disconnected Exchange mailbox?

Yes. PCVITA software lists User, Archive, Legacy, Disconnected and Shared mailboxes found in the EDB file. Exchange purges a deleted mailbox after the default 30 days, so add an older EDB file that still holds the mailbox when the live database no longer does.

What if Get-MailboxStatistics shows no result for my deleted mailbox?

Then Connect-Mailbox and New-MailboxRestoreRequest have nothing to work on. Empty results mean the database no longer holds the mailbox. Add an EDB file or restored database file that still contains it and scan that file instead.

Can I recover a mailbox from a dismounted EDB file?

Yes. PCVITA software loads dismounted and offline EDB files, so Exchange Server does not have to be online during the scan. Exchange Server matters only for Live Exchange export.

When should I select Advance scan instead of Quick scan?

Select Advance scan for heavy damage. Advance scan handles highly corrupted EDB files and files where Quick scan shows no data. Quick scan recovers mailboxes or folders faster when the damage is light.

How do I backup a Microsoft Exchange mailbox to PST with PCVITA?

Export the mailbox to PST from an EDB file you add. Check the mailbox and click Export Selected, then choose PST. Add a PST Split option for large files and categories for Mails, Contacts, Calendars, Tasks, Journals and Notes.

Can I send a recovered mailbox back to a live Exchange server?

Yes. Live Exchange export moves recovered mailboxes into a working Exchange server and needs full admin rights on the server mailbox.

Demo and Price Demo limits and licence price

What does the free demo of the mailbox recovery software do?

Everything but unlimited export. Demo edition loads files, scans them and shows every recovered mailbox item in preview. Every export type stops at 25 items per folder.

How much does the full edition cost?

$299 for one licence. Full edition exports without the 25 item limit and carries a 30 day money back guarantee. Your download link and activation key reach your inbox within 15 minutes of payment.

Where can I download Exchange mailbox recovery software?

Click Download Now on this page. Version 9.0 of the demo edition weighs 34.9 MB and installs on Windows. Install it, add your EDB file and preview the mailbox before you buy.

Compatibility and Files Exchange and Windows versions, Outlook and file size

Which Exchange Server versions does the software cover?

Six Exchange Server versions, 2003 to 2019, in 32 bit and 64 bit. PCVITA software opens the private and public folder EDB files of these versions and the STM files of Exchange 2003 and older.

Which Windows versions does the software need?

Windows 10, 8 and 7 plus Windows Server 2016, 2012 R2 and 2008, on 32 bit or 64 bit. You need an Intel Pentium 1 GHz processor, 2 GB RAM and 100 MB free disk space. Start the software with the Run as Administrator option.

Do I need Outlook for Exchange mailbox recovery?

Yes for PST export. Microsoft Outlook must sit on the PC for the Use Outlook option in the Export window. Server mailbox admin rights matter for Live Exchange export too.

Does EDB file size matter?

No. EDB files of any size load without a cap. Large EDB files scan in both modes. Big PST exports split with the PST Split option. For database conversion alone see EDB Converter.

Question not answered here? Ask on Live Chat or write to us from the Contact Us page.

Reviews From Users Who Recovered Exchange Data

Ratings collected on pcvita.com and customer words after an Exchange recovery job.

Overall rating

3.8

255 ratings

5 star51%
4 star11%
3 star11%
2 star20%
1 star5%
Read all reviews

For the past few months, some frequent issues were arising in our Exchange database. It was quite disturbing for the whole organization. Even, our admin faced difficulties to bring the data back to a normal state. Then, he employed this EDB repair tool to repair EDB file and all our problems came to an end. Thanks to your team.

Amy Williams, United Kingdom

I was searching for a tool to repair corrupt EDB file and to extract mailbox from Exchange EDB file. I examine various productsn available on internet, but the features were not very remarkable. Then, my friend suggested me this program to repair Exchange mailbox 2013. I used it and I really liked it. Just a few clicks and the results were there. This Exchange Mailbox repair tool is awesome.

Katie Smith, United States

Use Exchange Database Repair Tool to fix priv.edb file of my Exchange 2007 environment to vie the mailboxes stored in the file. Also, this EDB Repair Tool allows to move the recovered mailboxes items into in configured live Exchange environment.

Alfred D. Leaf, United States

Advance scanning mode of EDB Repair Software helped me a lot to repair Exchange Database file (.edb). I added my corrupt EDB file within the software to repair corruption in a single instance. The utiltiy fixed Exchange corruption issues and exported data into Exchange Server account. Thank you!!

Ann E. Black, Germany
GearDownload 100% clean software badge

GearDownload: 100% clean badge, no spyware, adware or viruses found in PCVITA software.

DownloadAtoZ 5 star award badge

DownloadAtoZ: 5 star award badge for PCVITA software. See every badge on the PCVITA awards page.

Key Takeaways on Mailbox Recovery

Five facts to keep from this page.

  • Source files. Exchange mailbox recovery works from corrupt, dismounted or offline EDB files of Exchange Server 2003 to 2019 and keeps the folder hierarchy.
  • Single mailbox. Export Selected saves one mailbox or folder and leaves everything else behind.
  • Two scan modes. Quick scan recovers faster. Advance scan digs into highly corrupted files. No EDB size limit applies.
  • Save anywhere. Recovered mailboxes go to PST and other files, to Live Exchange or to Office 365.
  • Demo and price. Free demo previews all recovered data. Export stops at 25 items per folder. Full edition costs $299 per licence and carries a money back guarantee.

Recover a Deleted Exchange Mailbox From Your EDB File

Download the free demo, scan your EDB file and preview the lost mailbox before you buy the full edition.

Safe & Secure · 30 Days Money Back*

Free demo previews all data. Full edition lifts the export limit.

Download Now Buy Now