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How to Solve “Outlook Not Downloading Attachments” Problem?

Published By Ashwani Tiwari
Tej Pratap Shukla
Approved By Tej Pratap Shukla
Published On November 23rd, 2023
Reading Time 6 Minutes Reading

Outlook Not Downloading Attachments

In Summary: If you are working with someone else and you use the world-famous email client Outlook to receive and send emails. So every day you might be sending emails with attachments in bulk. Imagine what happens when you face the error “Outlook Not Downloading Attachments”.

Don’t worry. Today in this technical and reliable guide, we will tell you how you can solve the problem of Outlook PST not downloading attachments Mac and Windows by following the steps of a few methods. So let’s move further below to know all the important information related to the task,

Table Of Contents:

First of all, we will understand the problem of why Outlook is unable to save attachments. So, let’s start by knowing some points on Outlook not working for downloading attachments.

Outlook Not Downloading Attachments – Understanding the Issue

Outlook failing to download attachments can occur for a variety of reasons, including:

  • File Size Restrictions: Some email providers or network setups may impose size restrictions on attachments that can be downloaded.
  • Security Settings: As a precaution against potential risks, Outlook’s security settings or antivirus software may restrict the download of certain file types.
  • Outlook Add-Ins: Conflicting or outdated Outlook add-ins might occasionally interfere with attachment downloads.
  • Corrupted Temporary Files: Outlook-related corrupted temporary files can stymie the downloading process.
  • Problems with Internet Connectivity: Inadequate or sporadic Internet connectivity can cause attachment downloads to fail.

After understanding the problem, let us move further to learn what an email attachment is. So, let us begin.

Also Read: Does PST File Contain Attachment

Email Attachment – Deep Understanding

An email attachment is a file that is sent in addition to an email message. It enables users to share documents, photos, movies, or any other digital files with email recipients. Attachments allow the transfer of additional information beyond the text in the body of an email, thereby expanding communication options. Attachment file types include PDF, Word documents, spreadsheets, images (JPEG, PNG), and others.

Users can attach files by selecting the desired files to be included with the email and then using the email client’s designated attachment function, often represented by a paperclip icon. Email attachments are often used in personal and business communications to efficiently and easily convey information across multiple platforms and locations.

After getting all the information related to Outlook not download large attachments task. Let us move further below and find out the solution to Outlook not downloading all attachments Android problem.

Read More: Download All Attachments from Multiple Emails in Office 365

So as a solution, there are two types of technologies available here, first is the manual method and the second is a smart method. Both these methods have their specialties and disadvantages. So let’s move further down and start the first method.

Solve Outlook Not Downloading Attachments Using Manual Method

The solutions to the problem of an attachment not showing up in Outlook are listed below. Please provide a brief review of the instructional approaches before implementing them one at a time. You can solve this problem in a short period. So let’s give it a shot.

Method 1: Examine the Attachment Handling Settings

In the first method, we will first look at the “Attachment Handling Settings of Outlook”. So, to do this, step down and move forward.

  1. In MS Outlook, select the File menu in the upper left corner.
  2. Next, select Options from the left sidebar. option to Outlook email not downloading attachments
  3. Navigate to the Trust Center. trust center
  4. On the Attachment Handling tab, uncheck the “Turn off Attachment Preview” button.
  5. Finally, check to verify if all of the file previewers are active by selecting “Attachment and Document Previewers” to solve Outlook Not Downloading AttachmentsOutlook not working attachment
  6. Finally, restart MS Outlook and check to see if the attachments are visible.

Method 2: Disable MS Outlook Add-ins

In the second technique, we will disable the add-ins of Microsoft Outlook so that the problem of Outlook email not downloading attachments is solved, to do this follow the steps given below.

  1. Launch Microsoft Outlook on your computer.
  2. Select the File menu. Then navigate to Options>Add-ins.
  3. At this point, select “COM Add-ins” from the “Manage” area.
  4. Next, click “GO” next to Manage and uncheck all of the Add-ins.
  5. Once everything has been turned off, press the “OK” button. disable add-ins to Outlook not downloading large attachments

Close and reopen Outlook to see if the Outlook attachments have shown. If this method does not work, try the next one.

Method 3: Delete Outlook Cache

In the third method, we will solve this problem by deleting the Outlook Cache copy. So follow the steps given below.

  1. Press the Windows Key+R to open the Run dialog box.
  2. Type the following command into the Open field and hit Enter:
  3. A RoamCache folder will appear in File Explorer to solve Outlook Not Downloading Attachments issue. Outlook not downloading attachments

Restart Outlook and check to see if the problem with attachments not showing up in Outlook has been corrected.

Method 4: Update MS Outlook

In the last 4 methods, we will update Outlook to fix Outlook not downloading attachments Mac and Windows. See below to know the update steps.

  1. Launch Outlook.
  2. Then, in the top left corner, select the File menu.
  3. After expanding the Update options on the ‘Office Account‘ tab, click Update Now. Outlook not downloading attachments Mac

So through these four methods, you can easily solve Outlook not working attachment problem.

Software Suggestion: If you are looking for a solution that can extract attachments from Outlook. So you choose this Outlook Attachment Extractor Tool of PCVITA. This software is quite reliable and reliable and is used by both tech and non-tech users to download Outlook PST attachments.

Moreover, this tool extracts Outlook attachments all at once. You can add several PST files to the folder and save attachments from Outlook messages all at once. You may also instantly export all attachments from Outlook PST without spending time.

Time to Wind-up

To remedy Outlook not downloading attachments, users can use any of the solutions listed above. If the data is significant, the manual solution is hard and time-consuming. The toolkit allows you to store all attachments from Outlook profiles with data attributes in a matter of seconds. As a result, users can now choose any way they choose.

Frequently Asked Questions

Q 1: Why is Outlook failing to download attachments?
Ans: Attachments may not be downloaded in Outlook for a variety of reasons. It could be because of security settings, antivirus software, file size constraints, or Outlook configuration issues.

Q 2: When downloading attachments in Outlook, an error message appears. What should I do?
Ans: Check the error message first for further details. You can restart Outlook, disable add-ins, use Outlook in safe mode, or use the Control Panel to fix the Outlook installation.

Q 3: Is there a size limit for Outlook attachments?
Ans: Yes, Outlook has attachment size limitations when sending and receiving emails. The email server or your organization’s IT rules can establish this limit. Large attachments may not be downloaded or may necessitate additional steps.


By Ashwani Tiwari

I am an Expert Technical Analyst, specialized in assisting users with complex technological challenges. Through my blogs and articles, I offer expert guidance to help tackle these technical issues effectively. My true passion lies in providing valuable insights and simplifying complicated technicalities, enhancing user understanding and confidence.